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Management Development 1: Leading from the Middle


As a key leader in your organization, you are uniquely positioned to ensure your agency fulfills its mission. Your challenges are complex and your leadership is integral to your organization's success. You have a great deal of responsibility for government productivity and performance, especially if you oversee groups and programs.

This course is that vital next step in your development, whether a new middle manager or experienced first-line supervisor. Developing management competencies is an excellent investment in your – and your agency’s - future achievements. You’ll study essential management competencies to help you think more critically, communicate more effectively, and set you up for a success career.

The framework of this course includes: the Role of Management and Leadership; Leading from the Middle – Personal Mastery; Systems Thinking and Strategy – See the Whole and Its Parts; The Thinking Leader (critically thinking in leading from the middle); Your Role as a Manager in Decision Making; and Leading from Where You Are.


  • Accountability

  • Conflict Management

  • Developing Others

  • Leveraging Diversity

  • Problem Solving

  • Strategic Thinking


  • 5 days


  • Online


Through interactive presentations, small-group work, and practical application, you will learn how to optimize your managerial leadership and effectiveness. This course will help you:

  • Understand systems thinking as it relates to leading units in your organization and linking with external stakeholders.

  • Develop high-trust relationships within and across units in your organization.

  • Integrate multiple options or approaches to address challenges in your organization.

  • Recognize when change is necessary and strategically plan organizational change initiatives.


Who Should Attend

  • Managers recently promoted to second-line supervision.

  • Experienced first-line supervisors seeking to update their management skills and knowledge.

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