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The increase in volatility, uncertainty, complexity, and ambiguity in today’s world means there is no longer one approach to management that can be applied to all organizations and work environments. Leaders must adjust their leadership strategies and styles to be more flexible and adapt to a variety of challenges and situations. Institutions and communities need a new kind of leadership capacity—a capacity to deal with uncertainty, inspire others to transcend old habits and mindsets, orchestrate adaptive and creative problem solving, manage the stresses and losses associated with change, and produce results with others that go beyond what is currently imagined or foreseen. This kind of leader must be a dynamic change agent.

A change agent uses creativity, power, and authority to intervene and mobilize people to face tough realities. One does not have to be the boss to be a change agent. Leadership is an activity, not as a position. A change agent must be able to stimulate a process where people tackle essential issues and modify their values, habits, practices and priorities in order to make progress. This deep learning and problem-engagement process can be difficult, painful, and even dangerous—but it is necessary if a group, team, organization, community or nation is to progress.

Who should attend

The Global Change Agents program is for any executive, at any level, who wants to build leadership capacity and become a dynamic and successful change agent.

A change agent is an individual who seeks to get people to face difficult challenges, modify their values, and accomplish something significant. The program explores what kind of leadership and change is needed in the world today given that the forces of globalization generate tremendous opportunities and formidable dangers for nations and villages alike.

The program is appropriate for leaders in government, business, and non-governmental organizations. It is also appropriate for an individual working at the local level on community challenges or the national or international level working on global challenges.

Specifically, participants in this program should:

  • Be ready to tackle tough challenges, cross boundaries, and build partnerships to produce a significant accomplishment

  • Be willing to do in-depth exploration of their own values, assumptions, style, and behavior

  • Have a commitment to a bold vision and the passion to make a difference in the world

  • Seek to develop a richer understanding of culture, conflict and creativity and the implications for change, community, collaboration, and progress.

Learning outcomes

The change makers who advocate and leading with engagement, creativity and courage training program at the United States Institute of Leadership and Diplomacy provides an in-depth understanding of this leadership model as well as important insights about the personal qualities involved in serving effectively as a change agent. In particular, this program addresses how to:

  • Strategically intervene in a system to get attention and mobilize resources

  • Determine key adaptive challenges the team, organization, or community faces

  • Diagnose the psychological, emotional, and behavioral demands of a specific change

  • Manage defensive routines, resistance, and work avoidance dynamics

  • Orchestrate creative problem solving

  • Use personal and formal power wisely and responsibly to attract and sustain attention

  • Harness personal talents, predisposition and style in a productive manner

This intensive six-day program is designed to get participants to explore deeply held assumptions, perspectives, and beliefs about leadership, power, influence, and what it means to effect change and make real progress. It demands full engagement and commitment by participants.


Transformational Leader Driving Global Changes with Courage, Engagement, and Creativity - Certificate

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