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United States Institute of Leadership & Diplomacy
Center for Performing in Leadership, Diplomacy & Public Affairs
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Embracing Contradiction: Your Customers Aren't Always Who They Say They Are
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Marketing for New Marketers and Non-Marketers: Just the Essentials
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Putting the Customer First: The Real Word on Customer Centricity
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Crafting Contagious: Generating Word of Mouth and Making Your Product or Idea Go Viral
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Marketing Fundamentals and Cutting-Edge Research (Hold the Fads)
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Navigating the Brave New Marketing World: Wharton Leads the Way
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Competing in a Challenging Market? Find Allies Across Functions
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Market Segmentation: Connecting Data to Decisions with Customer Analytics
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Complicated Customers: Ignore "Cherry Pickers" at Your Peril
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