top of page

International Public & NGO Management

Planning and evaluating programs and projects run by international organizations is particularly complex since the organizations typically must work indirectly with and through sovereign governments and other organizations. The increasing importance of these programs for national officials as well as international managers has increased the need to have staff well trained in results-based management, including evaluation, under these conditions.

After a short introduction to basic concepts used in results-based management, the program moves to the creation and enforcement of international agreements and then to coordinating services and support at the global and country level.

The program delves into the unique challenges and opportunities inherent in the management of international programs and will teach you exactly how to make global objectives attainable and measurable. Ultimately, you will learn how to apply the methodological tools used in the planning of different types of international programs so that you can ensure you’re getting the results you planned for.

This program is designed for people who work in international public-sector organizations, NGOs, and nonprofits.

The courses in this certificate program are required to be completed in the order that they appear.

This program includes a year of free access to Leadership Forum! These events feature several days of live, highly participatory virtual sessions with faculty and experts to explore the most pressing leadership topics. Events are held several times throughout the year. Once enrolled in your program, you will receive information about upcoming events.

Throughout the year, you may participate in as many sessions as you wish. Attending Leadership Forum sessions is not required to successfully complete the certificate program.

Addressing Complex Problems Using Results-Based Management

Management of the international public sector is a growing challenge of the 21st century. International organizations are increasingly charged with taking a major role in solving global problems. Management of international organizations, however, is qualitatively different from managing national institutions or private sector corporations. In this course, Professor Edward T. Moises presents results-based management as the core tool you'll use to do this work.

This course will provide you with an overview of how to define and address complex international problems. This information will help you be more effective working within this complex, historic, and ever-changing industry. You'll practice planning for results-based management (RBM), a management method that focuses on obtaining results that are outside the control of a program or project but which can be achieved through the production of outputs. Accomplishing this requires careful planning, and you'll focus throughout the course experience on how this can be done.

After successfully completed this course, participants will be able to:

  • Define how and where your organization can help solve problems

  • Establish accountability in international organizations

  • Create a problem statement and establish a time horizon for a program

  • Define objectives to be achieved, program outcomes, and measurements

  • Identify data sources to evaluate the effectiveness of a program

  • Confirm the feasibility of data collection

  • Report progress accurately based on data

  • Complete the results-based management cycle with evaluation

Apply Now
Creating and Enforcing International Agreements

As the world changes and more issues must be handled at the international level, there will need to be more agreements and more international systems to address specific problems. Agreements, especially those that involve consensus, are difficult to achieve even in the best of circumstances. Fortunately, there is a lot we have learned from history and through research about effectively negotiating an agreement.

In this course, you'll explore what is needed for successful agreement negotiation and how you can participate in creating the required consensus. In addition, you'll think about how can you make sure states do what they say they'll do. Before you close the books on the planning stage, you'll consider a strategy for the enforcement and evaluation of the agreements you're creating.

You are required to have completed the following course or have equivalent experience before taking this course:

  • Addressing Complex Problems Using Results-Based Management

After successfully completing the course, participants will be able to:

  • Create the groundwork for an agreement

  • Acquire necessary information

  • Mobilize information for an agreement

  • Build consensus to achieve agreement

  • Plan the observation of and reporting on the implementation of international goals, norms, and standards

  • Identify tools for enforcement of international goals and standards

  • Define measurement of enforcement

Apply Now
Coordinating Services and Support at the Global and Country Level

Managing natural and political emergencies is one of the most important areas for international public management. International organizations have to collaborate with governments to anticipate and pre-plan for all types of emergencies. They have to coordinate services and support from donors and member nations in order to mobilize financial and human resources.

Similarly, the international public sector aids the transfer of funds and technology from one country to another. This international development assistance is an important function that must be managed effectively. In this course, you will assess how country-level development assistance can be effective. You'll determine effective ways to provide international investment for development and explore how to collaborate with governments to anticipate and pre-plan for international emergencies. You'll look at how to coordinate services and support in an emergency as well as how to mobilize financial and human resources. You will also examine how to anticipate and address recovery needs in planning for relief.

You are required to have completed the following courses or have equivalent experience before taking this course:

  • Addressing Complex Problems Using Results-Based Management

  • Creating and Enforcing International Agreements

After successfully completing the course, participants will be able to:

  • Explore how to collaborate with governments to anticipate and pre-plan for international emergencies

  • Coordinate services and support from donors and member nations in an emergency

  • Mobilize financial and human resources

  • Anticipate and address recovery needs in planning for relief

  • Assess how country-level development assistance can be effective

  • Determine effective ways to provide international investment for development

Apply Now
bottom of page